Data Deletion Instructions

You can request deletion of data that BAiR received through a connected account.

Submit a request

1. Email service@flyingclub.io from an address authorized for the affected BAiR merchant workspace.
2. Include the workspace or business name, the connected platform, and the connected business-account identifier or public handle. State whether the request covers the entire connection or specified data.
3. Do not include a password, access token, payment-card information, or sensitive message contents.
4. We will verify that the requester is authorized for the affected workspace before processing the request. We may ask for additional information that is reasonably needed for verification.
5. After verification, we will assess the request against the affected tenant-scoped records and the then-current BAiR Privacy Policy. We will identify any category that must be retained and the reason. When the request has been processed, we will send a completion notice to the verified requester.

Revoke future access

You may separately revoke BAiR's future access from the connected platform's account settings. Platform revocation does not by itself delete information BAiR received before revocation.

What the request does not control

A BAiR deletion request does not remove information held independently by the connected platform or copies already delivered to an external destination.

Retention and completion

Deletion timing depends on the data category, the systems that hold it, applicable backup schedules, and any information that must be retained for security, fraud prevention, dispute resolution, or legal obligations. The completion notice will describe the processed request and any applicable retained category.